Now Offering a 3 year price guarentee! We also NOW price match our competitors!
Now Offering a 3 year price guarentee! We also NOW price match our competitors!
Effective Date: January 2025
Provided by: Rusty’s Professional Services
Covering: Rusty’s Window Cleaning & Rusty’s Holiday Lights
These Terms and Conditions (“Agreement”) govern the provision of services by Rusty’s Professional Services, operating as Rusty’s Window Cleaning and Rusty’s Holiday Lights (collectively, the “Company”), to the client (“Customer”). By engaging the Company’s services, the Customer agrees to be bound by this Agreement.
2.1 Rusty’s Window Cleaning
o Interior and exterior window cleaning
o Screen cleaning
o Gutter cleaning
o Pressure washing (driveways, patios, and other exterior surfaces)
o Roof cleaning
o House washing
2.2 Rusty’s Holiday Lights
o Custom holiday light design consultation
o Professional installation of commercial-grade holiday lighting on homes and businesses
o Maintenance and repairs of installed lighting throughout the holiday season
o Timely removal and takedown of holiday lighting post-season
o Leasing of holiday lighting equipment
3.1 Rusty’s Window Cleaning
o Quotes are based on the scope of work and specific property.
o A 50% deposit is required to confirm and schedule the service.
o Payment is due upon completion of the work.
o Payments not received within 30 days of the invoice date may be subject to collection action.
o Accepted payment methods include credit/debit cards (subject to a 3.5% processing fees), checks, cash, and Zelle payments to (425) 374-1603.
3.2 Rusty’s Holiday Lights
o Quotes are based on the scope of holiday lighting design, installation, maintenance, and removal.
o A 50% deposit is required to secure scheduling and begin planning.
o The remaining balance is due upon completion of installation unless otherwise agreed.
o Payments can be made by credit/debit card (subject to a 3.5% processing fees), check, cash, or other agreed methods.
3.3 Late Payment Policy
o Invoices not paid within 3 days of the invoice date will incur a finance charge of 1.5% per month (18% annually) or a flat fee of $25.00, whichever is greater.
o The Company reserves the right to suspend or withhold services until outstanding balances are paid in full.
Customers must notify the Company promptly of any changes or cancellations.
Cancellation fees or refund policies may vary depending on service type and timing.
Generally, cancellations within 2 business days (48 hours) of the scheduled service may incur fees.
Provide safe and clear access to work areas.
Remove or protect fragile items near windows or service areas.
Ensure lighting installation areas are free from hazards and obstructions.
Inform the Company of any known property hazards prior to service.
Pricing includes cleaning of windows and screens as per the agreed scope.
Pressure washing uses professional equipment; scope and pricing depend on property size and surface type.
The Company is not liable for pre-existing damage or damage caused by conditions beyond its control.
Leased lighting equipment remains the property of Rusty’s Holiday Lights and must not be removed or tampered with by the Customer.
Installation and removal dates will be coordinated in advance. Late takedown requests may incur additional fees.
The Company guarantees maintenance of installed lights and will repair or replace faulty bulbs during the season.
Customer information is used solely for service delivery and communication purposes.
The Company will not share personal data with third parties without consent except as required by law.
Parties agree to attempt informal resolution of disputes.
Unresolved disputes will be subject to binding arbitration under [applicable law or arbitration rules].
The Company reserves the right to amend these Terms and Conditions at any time.
Updated versions will be provided to Customers and posted on the Company’s website.
Continued use of services constitutes acceptance of changes.
Rusty’s Professional Services
PO BOX 654
Lake Stevens WA 98258
Phone: (425) 374-1603
Email: hello@rustys.us
By providing your phone number and/or email address to the Company, you expressly consent to receive communications related to services, quotes, scheduling, billing, reminders, promotions, and customer support.
Communications may include automated technologies, including but not limited to:
o Consent is not a condition of purchase and may be withdrawn at any time by replying STOP to any text message, clicking unsubscribe in emails, or contacting the Company directly.
o Message and data rates may apply depending on your carrier.
o The Customer acknowledges that communications may be generated through integrated software platforms for efficiency, scheduling, and customer service purposes.
o The Company does not sell Customer contact information to third parties.
o Customers are responsible for providing accurate contact information and notifying the Company of any changes.
By engaging Rusty’s Professional Services, you acknowledge and agree to these Terms and Conditions.
